Home > About us > Our Commitment to You
Shopping cart Shopping cart (0 items)

Our Commitment to You


BFHU is committed to high standards of practice and ensuring that our activities are open and fair, honest and legal.


We are Clear

• We will explain the details of any regular gift before you sign up.

• We will be clear about who we are, what we do and what your gift will be used for.

• We will give clear instructions about how you make a gift and how you might cancel a regular gift.


We are respectful to Donors

• We will not put unfair pressure on you to make a donation.

• If you tell us that you don’t want us to contact you in a particular way (eg by telephone) we won’t do it.


We are Responsible

• We always comply with the law when we fundraise.

• We will only use your personal information for the purposes stated and for which you have given your consent

• We make sure our events are well run and meet health and safety and environmental requirements.


We are Open

• We will provide on request any reasonable information about our fundraisers, whether they are paid or volunteers.

• We will answer any reasonable questions you have about our administration and fundraising costs.


We are Fair

• We will listen to your views on our fundraising activities.

• We respect the rights and dignity of any beneficiaries of the BFHU.

• If you want to cancel any regular gift, we will carry out your instructions as soon as possible.


We are Socially Responsible

• We recycle.

• We build links with the local and international community.

• We recognise and accept individual and cultural diversity.

Print Print this page Email Send to a friend